CallGauge AI Terms and Conditions

You are responsible for:

• keeping login credentials secure,
• that all Account use is in accordance with these Terms, and maintaining accurate Account information.

CallGauge AI provides call tracking and attribution tools, which may include:

You agree not to:

A) Plans and Pricing

Some features may require a premium plan. Plan specifics are displayed in your account or on our pricing pages as applicable.

B) Free Trials (If Offered)

A trial version of the software may be limited to time on your computer or have some features disabled. You will lose temporary access if your trial expires before you upgrade.

C) Billing and Renewals

If you purchase a subscription:

• you authorize us (and our designated payment processor) to charge your designated method of payment for the applicable subscription fees and/or other usage charges;
• subscriptions automatically renew unless cancelled,
• you are responsible for all taxes, duties, and similar charges (unless we're required to collect them)

D) Late Payment

In the case of non-payment or overdue payment, we may suspend or limit Service until payment is settled.

E) Refunds

Fees are non-refundable except as required by law or as specifically provided in these Terms. If you have received a mistaken charge, simply contact support right away.

The Services may connect with third-party platforms (CRMs, ad platforms, automation tools, etc.). When you enable an integration:

• you consent to data being shared as is necessary to allow the integration to function
• third party services are subject to their own terms and policies
• we do not assume liability for system holdups on third-party sides, data processing, or revision of their APIs

The manner in which we collect and use personal information is set out in our Privacy Policy.

You own your Content and Call Data. You give us a limited license to process it for those purposes:

• provide and improve the Services
• secure and maintain the platform
• comply with legal obligations

If you enable AI features:

• You are responsible for reviewing outputs before using them for decisions, compliance, or legal purposes.
• AI insights are provided "as is" and should not be treated as professional advice.

The Services, software, design, and content of the Services are copyright © EV Connect LLC or our licensors (including We own the Services, software design, and all related copyrights.

You are not permitted to use our branding, trademarks or logos without the explicit written consent of West London Models.

You are granted a revocable, limited, non-sublicensable license to access and use the Services while your subscription is active, all in accordance with this TOU.

If You receive non-public information regarding CallGauge AI, You will keep it confidential, and only use it in the context of evaluating or using the Services. This does not apply to information that is publicly available by means other than through a disclosure in violation of this paragraph.

We strive to provide you with reliable service, but we do not warrant that the site will operate without interruption. Availability may be impacted by maintenance, updates, carrier/network services and third party providers.

We may change or discontinue the Services (including, but not limited to, the availability of any feature) at any time. If a modification reduces essential core functionality of a paid plan, we’ll make reasonable efforts to notify you.

A) Suspension

We may suspend access if:

• you violate these Terms
• your use creates security, legal, or operational risk
• payments are overdue
• we're required to do so by law

B) Termination by You

You can cancel your subscription via your dashboard (or reach out to customer support if you don’t see cancellation tools).

C) Termination by Us

We may disable the Services or your Account for serious or repeated violations of these Terms, if needed to comply with the law.

D) Effects of Termination

After termination:

• your access to the Services terminates
• some data may be deleted after a retention period
• outstanding fees remain payable

The Services are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee:

• 100% attribution accuracy
• uninterrupted tracking across every device/browser/network
• carrier/network behavior
• that AI outputs will be error-free

To the maximum extent permitted by law:

• CallGauge AI will not be liable for indirect, incidental, special, consequential, or punitive damages (including lost profits, lost revenue, lost data, or business interruption).
• Our total liability for any claim related to the Services will not exceed the amount you paid to us in the three (3) months immediately before the event giving rise to the claim.

You will indemnify and hold harmless CallGauge AI from any third party claims resulting from:

• your misuse of the Services
• your breach of these Terms
• your violation of laws (including recording/consent rules)
• your Content, campaigns, or business practices

These Terms, and any dispute between you and us over the Items or Services, are governed by [Insert Jurisdiction] law, without regard to its conflict-of-laws rules.

We may update these Terms from time to time. If we make material changes, we will post the updated version and update the "Last updated" date. Continued use of the Services means you accept the updated Terms.