CallGauge AI System Status
View the current operational status of the CallGauge AI platform, including call tracking, AI processing, reporting, integrations, API and webhook services.
All Systems Operational
All monitored CallGauge AI services are currently operating normally.
STATUS
Live
Service availability
Review the live status of customer-facing CallGauge AI services.
Scheduled maintenance
View planned maintenance that may temporarily affect service availability.
Incident updates
Follow reported incidents from investigation through resolution.
Status Information
This page reports the availability of major CallGauge AI services. Individual account, browser, network or configuration issues may not appear as a platform-wide incident.
Platform Services
These services power the core CallGauge AI platform and are required for users to securely access and manage their account and workspace.
Dashboard
Authentication
Workspaces
Billing
Platform Health
Platform services include user authentication, workspace access, billing and the main CallGauge AI dashboard. Any platform-wide issue affecting these services will be reported here.
Call Tracking Services
Monitor the availability of the core call tracking infrastructure used to receive, route and attribute inbound phone calls.
Tracking Numbers
Dynamic Number Insertion
Call Flows
Call Routing
Call Tracking Health
If tracking numbers, Dynamic Number Insertion, call flows or call routing experience degraded performance or an outage, updates will be posted in this section.
AI Services
Review the operational status of AI-powered features used to analyze, summarize and transcribe customer conversations.
AI Call Summaries
AI Transcription
AI Call Intelligence
Speaker Recognition
AI Processing
AI services may occasionally experience increased processing times even while call tracking remains fully operational. Any service degradation will be reported here.
Reporting and Analytics
Review the availability of reporting tools used to view call activity, performance data, attribution insights and downloadable reports.
Reports Dashboard
Analytics and Insights
Filtering and Date Ranges
Report Exports
Reporting Availability
A reporting issue may affect the visibility, freshness or export of data without interrupting live call tracking or call routing.
Integrations
Monitor the status of supported connections used to send, receive or synchronize CallGauge AI data with external platforms.
Google Ads
Google Analytics
Google Sheets
HubSpot CRM
Third-Party Service Availability
Some integration issues may be caused by an external provider. When this happens, CallGauge AI will report the affected integration while other platform services remain available.
Developer Services
Review the operational status of the developer tools used to access CallGauge AI data and receive event-based updates.
REST API
API Authentication
Webhook Delivery
API Usage Reporting
Developer Service Health
API or webhook issues may affect external integrations and automated workflows without affecting access to the CallGauge AI dashboard.
Scheduled Maintenance
Planned maintenance is announced here before work begins. During scheduled maintenance, some CallGauge AI services may experience temporary interruptions or reduced availability.
No Scheduled Maintenance
There is currently no planned maintenance affecting the CallGauge AI platform or its services.
Advance Notice
Scheduled maintenance will be announced before work begins whenever possible.
Live Updates
Progress updates will be published here until maintenance has been completed.
Maintenance Notifications
If maintenance is expected to affect platform availability, this page will include the planned start time, expected duration and impacted services.
Incident History
Review recently reported incidents affecting the CallGauge AI platform. Each incident includes status updates from investigation through resolution.
No Recent Incidents
No platform-wide incidents have been reported recently. All monitored CallGauge AI services are operating normally.
Investigation Updates
When an incident occurs, progress updates will be published as the issue is investigated and resolved.
Resolution Timeline
Every incident includes a timeline showing investigation, identified cause, monitoring and final resolution.
Incident Reporting
Historical incidents remain available after they have been resolved to help customers understand past platform availability and maintenance activity.
Still Experiencing an Issue?
If all services are operational but you're still experiencing issues, our support team is here to help investigate your account and resolve the problem.