AI-Powered Call Recording

Record conversations, generate instant AI insights and review calls efficiently inside CallGauge AI.

Call recording is a feature that helps you capture every important conversation so your team can follow up confidently and never miss key details. Each call recording is stored in your dashboard along with AI-generated transcripts and summaries for quick understanding.

You will get $15 for free in your account to test our platform!

✅ No credit card required

✅ Setup in less than 5 minutes

✅ Cancel anytime

What is Call Recording in CallGauge AI

CallGauge AI records your inbound phone calls automatically and stores them safely in your account. Each recording is paired with caller details, activity history and AI-powered insights, providing you a complete view of every interaction without requiring any extra effort.

Call recording playback interface showing caller details, call duration, date, time, and audio player – AI-powered call tracking dashboard for marketing attribution and customer insights

AI-Powered Call Intelligence

CallGauge AI takes your call recordings one step forward with built-in intelligence tools that help you understand call conversations instantly. You get:

Automatic transcripts

Automatic transcripts for fast and easy review

AI-generated summaries

AI-generated summaries that highlight key points

Caller insights

Caller insights such as location, device and call source

These tools save your time and help your team understand each conversation at a glance.

Core Benefits

Better Visibility

Better visibility into every conversation of your customer

Clear Details

Clear details for precise and confident follow ups

Stronger Training

Stronger training for sales and support teams using real life examples

Quality Monitoring

Quality monitoring that helps you to improve performance over time

Quick Access

Quick access to past customer conversations whenever you need them

Compliance Ready

Stay compliant with regulations through configurable caller notifications and secure storage.

How Call Recording Works

1

Turn On Recording

Turn on the call recording toggle inside your call flow.

2

Calls Recorded

Phone calls are recorded automatically..

3

Access Recordings

Listen or download from your call logs.

4

Review Insights

View transcripts, summaries and caller details all in one place.

Security and Caller Awareness

All of your call recordings are stored securely and accessible only to those who are authorized users.

If required by your region, you can also play a short greeting message to inform your callers that their call may be recorded.

Use Cases

Sales Teams

Sales teams for reviewing calls for better follow ups

Customer Support

Customer support teams for improving response quality

Training & Coaching

Training and coaching for using real call examples

Marketing Agencies

Marketing agencies for proving lead quality to clients

Business Owners

Business owners for monitoring how calls are handled

Compliance Teams

Maintain regulatory compliance with proper recording notifications and secure archives.

Start Using Call Recording

Enable call recording with one click and start capturing conversations that matter.

✅ No credit card required

✅ Setup in less than 5 minutes

✅ Cancel anytime

FAQs – Call Tracking for Agencies

How do I enable call recording?

You can easily toggle it on inside the advanced settings of your call flow.

Can I download recordings?

Yes, you can download your call recordings from your call logs.

Does recording affect call quality?

No, it does not affect the quality of call, it works silently in the background.

Do I need to notify callers?

It depends on the law in your region. A greeting message can be added easily.